Privacy Policy

Effective Date: July 1, 2025
Last Updated: June 1, 2026

1. Introduction

Avalon of Southwest Florida ("we," "us," or "our") is a mobile notary signing service operating throughout Southwest Florida, including Cape Coral, Fort Myers, Estero, Bonita Springs, Naples, and surrounding communities. We are committed to protecting the privacy and confidentiality of our clients, and we take our responsibility to handle your personal information with the utmost care and professionalism.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage our services, visit our website, or contact us in any way. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

• Contact Information: Full name, phone number, email address, and mailing or service address
• Scheduling Information: Preferred dates, times, and locations for notary appointments
• Document-Related Information: The type of documents requiring notarization (e.g., loan packages, legal documents, real estate paperwork), as necessary to perform our services
• Identity Verification Information: Government-issued identification details as required by Florida notary law (e.g., driver's license or passport information) to verify signers' identities
• Business Information: Company name, title, and contact details when working with attorneys, lenders, or businesses

b. Information Collected Automatically

If you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or source
• Device type and operating system

c. Information from Third Parties

We may receive information from attorneys, lenders, title companies, or other businesses that engage us on your behalf to facilitate a signing appointment.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Provide Notary Services: Schedule, coordinate, and complete mobile notary and signing appointments
• To Verify Identity: Confirm signer identity as required under Florida Statutes Chapter 117
• To Communicate With You: Respond to inquiries, confirm appointments, and provide follow-up regarding completed services
• To Process Transactions: Manage invoicing, payments, and records related to our services
• To Improve Our Services: Understand client needs and enhance the quality, efficiency, and responsiveness of our operations
• To Comply With Legal Obligations: Fulfill recordkeeping and reporting requirements under applicable Florida and federal law
• To Protect Our Business: Detect, prevent, and address fraud, unauthorized activity, or other legal concerns

4. How We Share Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service Coordination: With attorneys, lenders, title companies, or other parties directly involved in facilitating your signing appointment, as necessary to complete the service
• Legal Compliance: When required by law, court order, subpoena, or other legal process, or to cooperate with law enforcement or regulatory authorities
• Business Protection: When necessary to protect the rights, property, or safety of Avalon of Southwest Florida, our clients, or the public
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections
• With Your Consent: In any other circumstances where you have given us explicit permission to share your information

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Florida notary law may require us to retain certain notarial records for a minimum period. When your information is no longer needed, we will securely delete or destroy it in a manner appropriate to its sensitivity.

6. Data Security

We take the security of your personal information seriously. We implement reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure storage of physical and electronic records
• Limiting access to personal information to authorized personnel only
• Using secure communication channels where appropriate

However, please be aware that no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights Under Florida Law

As a resident of Florida, you may have certain rights regarding your personal information. While the Florida Information Protection Act (FIPA) primarily governs business data security obligations, we are committed to honoring the following rights to the extent applicable:

• Right to Access: You may request information about the personal data we hold about you
• Right to Correction: You may request that we correct inaccurate or incomplete personal information
• Right to Deletion: You may request that we delete your personal information, subject to any legal retention obligations
• Right to Opt-Out of Communications: You may opt out of non-essential communications from us at any time

To exercise any of these rights, please contact us using the information provided in Section 11 below.

8. Children's Privacy

Our services are intended for adults and business clients only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.

9. Third-Party Links and Services

Our website or communications may contain links to third-party websites or services (such as scheduling tools, payment processors, or professional directories). We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Avalon of Southwest Florida
Mobile Notary Signing Services
Southwest Florida (Cape Coral, Fort Myers, Estero, Bonita Springs, Naples & surrounding areas)

This Privacy Policy is provided for informational purposes and is intended to comply with applicable Florida state privacy and data protection laws. For specific legal advice regarding your privacy obligations, consult a licensed Florida attorney.